When it comes to choosing the perfect hotel for your stay in Jacksonville, Florida, customer reviews are often the most reliable source of information. In this guide, we will highlight some of the best hotels in Jacksonville based on exceptional guest feedback. From luxury accommodations to budget-friendly options, these hotels are celebrated for their hospitality, cleanliness, location, and overall guest experience. Whether you’re visiting for business, leisure, or a special occasion, this list will ensure you book a stay that’s highly rated by travelers.
1. The Ritz-Carlton, Amelia Island
Location: Amelia Island, 30 minutes from downtown Jacksonville
Highlights: Oceanfront rooms, world-class service, full-service spa, fine dining
Guest Review Highlights:
- Outstanding Service: Many guests praise the exceptional service they receive at The Ritz-Carlton, especially the staff’s attention to detail and friendliness. From personalized greetings to professional concierge services, the customer care is top-notch.
- Unbeatable Location: Guests rave about the beautiful oceanfront setting, making it the perfect place for a romantic getaway or family vacation.
- Relaxation & Amenities: The expansive spa, stunning beach, and upscale dining options are highly rated, with many guests appreciating the ability to unwind in style.
Average Rating: 4.8/5
Best For: Luxury, couples, beach lovers
2. Hyatt Regency Jacksonville Riverfront
Location: Downtown Jacksonville
Highlights: Rooftop pool, pet-friendly, proximity to St. Johns River
Guest Review Highlights:
- Prime Location: Guests frequently mention how convenient the hotel’s location is, offering easy access to downtown attractions, restaurants, and nightlife.
- Great for Business Travelers: With excellent meeting facilities and high-speed internet, it’s an ideal choice for those in town for work.
- Comfortable & Modern: Rooms are modern, clean, and comfortable, and the hotel’s amenities, including the rooftop pool, are frequently praised. Average Rating: 4.5/5
Best For: Business travelers, families, couples, city explorers
3. One Ocean Resort & Spa
Location: Jacksonville Beach
Highlights: Ocean views, full-service spa, fine dining
Guest Review Highlights:
- Stunning Views: Guests love the beautiful oceanfront views and the private beach access, offering a relaxing beach getaway experience.
- Relaxing Spa Experience: The on-site spa is a frequent highlight, with many reviewers commenting on the quality of treatments and tranquil atmosphere.
- Friendly Service: The hotel’s staff is known for being particularly friendly and accommodating, providing guests with a warm and welcoming experience. Average Rating: 4.7/5
Best For: Beach lovers, spa enthusiasts, couples
4. Aloft Jacksonville Tapestry Park
Location: Tapestry Park area, South Jacksonville
Highlights: Pet-friendly, modern design, vibrant social scene
Guest Review Highlights:
- Trendy Atmosphere: Guests are drawn to the hotel’s chic and modern vibe. It’s perfect for those seeking a trendy place with a young, lively energy.
- Great for Pet Lovers: The pet-friendly policy is a huge plus for visitors traveling with furry friends, and the outdoor spaces are ideal for walking dogs.
- Comfortable Rooms & Services: The rooms are spacious and well-maintained, and the hotel is known for its relaxed yet attentive service.
Average Rating: 4.6/5
Best For: Young travelers, pet owners, social guests
5. Jacksonville Marriott
Location: Downtown Jacksonville, near the Jacksonville Landing
Highlights: Business center, rooftop bar, modern amenities
Guest Review Highlights:
- Great for Business Travelers: The hotel’s excellent business facilities, including a spacious business center and conference rooms, make it a top choice for those in town for work.
- Ideal Location for Exploration: The central location near shopping, restaurants, and attractions like the Museum of Science and History makes it convenient for tourists as well.
- Friendly & Helpful Staff: Many reviews mention the hotel’s staff being attentive and friendly, helping guests with any requests quickly. Average Rating: 4.5/5
Best For: Business travelers, tourists, families
6. The Pecan Tree Inn
Location: Downtown Jacksonville, historic district
Highlights: Bed and breakfast, historic charm, personalized service
Guest Review Highlights:
- Homely Atmosphere: Guests love the homey feel of the Pecan Tree Inn, where you can expect personalized service and a warm, welcoming environment.
- Close to Historic Sites: The inn is within walking distance of Jacksonville’s historic district, offering guests easy access to local attractions.
- Great Breakfast: The complimentary breakfast is frequently praised for being delicious, homemade, and offering a taste of Southern hospitality. Average Rating: 4.9/5
Best For: Couples, history lovers, those seeking a quaint experience
7. DoubleTree by Hilton Hotel Jacksonville Riverfront
Location: Downtown Jacksonville
Highlights: River views, business facilities, on-site dining
Guest Review Highlights:
- Riverside Views: Many guests appreciate the scenic views of the St. Johns River, creating a peaceful backdrop for their stay.
- Convenient Location: The hotel is in a prime location, close to major attractions and business hubs, making it perfect for both tourists and business travelers.
- Relaxed, Friendly Atmosphere: Guests often mention how relaxed and friendly the atmosphere is at DoubleTree, contributing to an overall enjoyable stay. Average Rating: 4.4/5
Best For: Business travelers, couples, families
8. Hampton Inn Jacksonville Beach/Oceanfront
Location: Jacksonville Beach
Highlights: Oceanfront location, complimentary breakfast, pool
Guest Review Highlights:
- Beachfront Location: Guests love the easy beach access and the ability to wake up to beautiful ocean views. The hotel is perfect for a beach getaway.
- Family-Friendly: The hotel’s amenities, including an outdoor pool and free breakfast, make it a great option for families.
- Affordable and Comfortable: Travelers often mention that the hotel offers great value for money, providing a comfortable stay with a variety of amenities. Average Rating: 4.5/5
Best For: Families, beach lovers, budget-conscious travelers
9. Holiday Inn Express Jacksonville Beach
Location: Jacksonville Beach
Highlights: Free breakfast, pet-friendly, close to nightlife
Guest Review Highlights:
- Excellent Location for Beach and Nightlife: Guests enjoy being close to both the beach and local nightlife, making it ideal for those who want to balance relaxation and excitement.
- Great Service: Reviewers consistently note the helpful and friendly service from staff, making guests feel welcome.
- Comfortable & Clean: The rooms are spacious and well-maintained, offering a comfortable stay at an affordable price. Average Rating: 4.3/5
Best For: Couples, families, budget-conscious travelers
Tips for Finding the Best Hotels in Jacksonville
- Read Multiple Reviews: Check platforms like TripAdvisor, Booking.com, and Google Reviews to get an overall sense of a hotel’s reputation.
- Look for Recent Reviews: Pay attention to recent feedback, as it provides the most accurate reflection of a hotel’s current standards.
- Consider What’s Most Important to You: Whether it’s proximity to the beach, business amenities, or family-friendly services, ensure the hotel you choose aligns with your priorities.
Jacksonville is home to a variety of top-rated hotels, each with unique features that appeal to different types of travelers. Whether you’re looking for a luxury experience, a budget-friendly option, or a charming boutique hotel, there’s something for everyone. The hotels listed here consistently receive excellent customer reviews for their service, location, and amenities. By choosing one of these highly rated hotels, you’re guaranteed a stay that meets your expectations and provides a memorable experience in Jacksonville.
For the best deals and exclusive offers, consider booking directly with the hotel or through trusted booking platforms. Safe travels and enjoy your stay in Jacksonville!
